Last week, on 30th March 2016, we have had Customer Experience training for Authentic Venture’s staffs. Here at Authentic Venture, human capital development is important. Therefore, we have invited TMSB Training and Consultancy Sdn Bhd for the second time to conduct training on Customer Experience at Authentic Venture Sdn Bhd.
Why do we have this kind of training? At Authentic Venture, we believe in giving the best customer experience to our clients. One of the most important element in this is the human touch – of course the Venturians. Therefore, besides developing our human capital, we also improve the customer experience and service management, insya Allah.
Look at them, very focused, right? Hehe. Our team also enjoyed the training session and can be a good “break” from our regular daily operational activities. Hopefully we will be able to provide better customer experience after this training.